September 2026
Here's what's new, improved, and fixed on the Grateful platform this month.
New Features
💳 Square Integration - You can now connect your Square account to Grateful straight from the integration settings. Once connected, it stays connected without you needing to re-authorise it.
🔌 Kobas Integration Settings - Kobas now sits in the integration settings alongside the other providers, so you can set it up and update it yourself.
🤝 Monotree Integration - Grateful now connects with Monotree, the workplace communication and recognition platform.
💷 Minimum Tronc Payment per Group - You can now set a minimum payout for each tronc group. When tronc is distributed, no group falls below its agreed floor.
🏷️ Agency Staff Details - Employee profiles now hold the agency name and reference for anyone placed through a recruitment agency. It comes through automatically from connected HR systems and can be edited on the profile.
Improvements
🏠 New Account Home Page - The home page your team sees has been redesigned with an earnings chart, a breakdown of their balance and a personal greeting, so they can see where they stand at a glance.
🧭 Refreshed Navigation - The dashboard sidebar is cleaner, can collapse to a slim icon bar for more screen space, and remembers each person's pinned items. The mobile menu has been rebuilt too, and admin-only menu items are now clearly marked.
👥 Richer Employee Data from Your Integrations - More employee details now come through automatically: payroll details from Rota King, start and leaving dates from Harri, and date of birth from Wenodo, Kobas, Fourth and Bizimply.
🗓️ Workforce Absence Pay Type - You can now choose which pay type is used when absences are imported from Workforce, rather than relying on a fixed default.
🔑 Deputy Across Multiple Sites - Multi-site Deputy setups can now share the head office connection across every site, so there's no need to connect each location separately.
⏱️ Sona Shift Type Setting - You can now choose where shift types come from when importing timesheets from Sona.
📊 Funding Group in Tronc Exports - The tronc summary full details CSV now includes a funding group column, making it easier to see which group funded each allocation.
📍 Planday Imports by Site - Planday payroll imports now only bring in records for the site they're set up for.
🐛 Bug Fixes
Tronc rules imports now handle files with special characters and match locations even when names vary slightly.
Guestline imports now map tip types reliably, including on newly set up sites.
Square shift times now show in the right timezone in tronc summaries.
Kobas gratuity imports now include the last day of each period.
The length-of-service preview in settings now reflects the department and role filters set on each tier.
Got questions about any of these updates? Drop us a message through the chat widget or email [email protected]. 💬