March 2026
Here's what's new, improved, and fixed on the Grateful platform this month.
New Features
📥 Manual Tip Imports - Manual tip imports can now be associated with specific dates and employees.
🔗 Sona Agency Staff Import - Grateful now supports importing agency staff timesheets from Sona. If you use Sona to manage agency workers, their hours can now flow straight into your tronc calculations.
⚙️ Tronc Adjustments - Tronc adjustments can be viewed and edited directly in the platform.
🛂 Employee Sponsored Visa Tracking - There's a new checkbox on the employee edit view to track sponsored visa status.
📊 Sage 50 Report Export - There's a new CSV export option for tronc detail in Sage 50 format.
🧮 Employee Tronc Rules - Employees can now have individual tronc calculation rules. Points and base values can be configured for a specific time period, giving greater control over how tronc is distributed.
🔗 Kobas Gratuity Import - New integration to import gratuities from Kobas via Venue Payments.
📋 Stint Single-Site Import - Stint imports now support single-site configurations.
Improvements
🕐 More Gratuity Date Options - When creating gratuities, there are now more date and time range options to choose from.
📈 Faster Reporting Engine - We've upgraded the reporting infrastructure behind the scenes. Reports will load faster, and new reporting features will be available more quickly.
🧹 Cleaner Full Detail Reports - Salaried team members who have left a business will no longer appear on the full detail report with a zero tronc allocation. If they've left and have no outstanding tronc to process, they're removed automatically.
🔄 Aloha Gratuities Import - The Aloha gratuities import now handles gratuity type separation more reliably and has improved employee matching for more reliable data.
📥 Clearer Report Downloads - Download instructions on reports now adapt based on the type of report you're viewing.
💰 STASH in HQ Tronc Reports - HQ tronc reports and CSV exports now include savings and STASH deduction amounts.
👁️ Tronc Finalisation Visibility - Tronc periods are now automatically set to visible for all employees when the period is finalised.
Fixed
Tronc split display issues in the admin portal
Contracted hours display for inactive employees
Handling of empty fields in Polaris employee imports
STASH bank account details display
Stopped the manual tips importer from getting stuck on an endless loading screen in certain conditions
Report filters are not working correctly on some embedded reports
Updated the gratuity input form to correctly show time pickers for businesses requiring time-based periods
Employee and timesheet import issues for the Sona integration
Got questions about any of these updates? Drop us a message through the chat widget or email [email protected]. 💬